Terms of service
Revised Jan 20/20
quick intro
What up buttercup! If you’re wondering about the Studio Hana logo in the top left of this page, no need to worry - you’re in the right place. I’m DeerH, and this is my ToS page, in a separate section under my game dev studio’s website.
Eugh… terms of service? owo
I dislike navigating through confusing and verbose legalese just as much as the next person. Still, here are some important points that you need to be aware of, just so that everything’s clear on both sides, and both parties are protected from unexpected nastiness while I make something nice for you! I’ll try to keep it brief for easier reading.
general
By ordering a commission from me, you agree to these Terms of Service and Privacy Policy.
By ordering a commission from me, you declare that you are of legal age. Otherwise, written parent or guardian consent is required.
I reserve the right to refuse any commission request for any reason. I’m likely either backed up or cant’t work with what you need.
These Terms of Service can be subject to change at any time, though do not apply retroactively.
you should know…
I won’t draw hateful, religious, or overly explicit content. Artistic nudity is acceptable, but nothing sexually explicit. Absolutely nothing extreme/hateful/discriminatory. If you’re not sure about whether your idea fits within these guidelines just ask me!
Copyrighted characters and material are a no-go. Copyright law can be very nebulous, but trademark law is not. I’d rather err on the side of caution and avoid doing fanart for profit. Original characters belonging to other people will have to be discussed on a case-by-case basis - I know you wouldn’t want to ask someone permission to have their character drawn if it’s meant to be a surprise! Again, just ask.
You need to provide me with clear, concise references. If no visual references are available, I’ll need a very thorough writeup instead!
I operate on a fairly busy schedule, so please don’t attempt to make regular conversation with me and/or try to get daily WIPs from me. It’s not conducive to the creative process to have my inbox inundated, especially when we’re well clear of the deadline we’ve agreed upon.
image rights
You are paying for my labour and delivery of the final product only. This means that I retain rights to the completed work, for things like distribution, reproduction, and promotion in digital and physical forms. If you’d rather not have your finished work published, please clear that with me during discussions. If you’d like commercial usage rights, well…
Commercial usage rights cost extra and are to be pre-arranged. This is applicable to you only if you wish to use your finished commission for reproduction, broadcast, promotion, and other purposes that aren’t solely for personal use. Determined on a case-by-case basis depending on your publishing needs. Expect industry standard rates and legal contracts for this kinda thing.
You are free to repost the finished artwork as you please, as long as I’m credited properly and you aren’t profiting/otherwise using it for commercial purposes. Show off your shiny new profile pic!
I do not claim any rights to characters or intellectual properties used in the finished art other than my own. I’m just the art maker!
order process
Upon completion of discussing your order details, you will be sent an invoice detailing your complete order summary. Once you confirm all details to be correct and make initial payment, the order process has begun.
Work starts when you’ve settled the balance of your invoice. Usually within 7 days, unless otherwise arranged. Do let me know if you’re having issues settling the invoice so we can work something out, else it and its associated order will be cancelled after payment deadline!
Very tight turnarounds incur a rush order cost. I’ve got other things to do, too, y’know!!
Full illustrations include up to two major sketch revisions. After you’ve approved the sketch, corrections on things that I got wrong are completely free.
Final edits and adjustments and work outside of our initial agreement are always welcome. However, please do note that anything that isn’t a correction of a mistake made on my end will cost you extra $$$.
Payments and refunds
Payment is to be made in USD. PayPal is preferred, but I can be accommodating to a certain extent. Chat with me if you have a specific payment gateway you’d like to ask about.
Payment is to only be made on invoices I send you. Don’t send me a payment without being invoiced first! Keeping an itemized report with a detailed breakdown of services paid for is good for both parties in case a dispute or claim has to be opened up.
Payment arrangements are available for orders over $150 USD. Please note, however, that progress made on the artwork may be proportional to the percentage of the invoice you have covered, i.e. the longer you take to settle your balance, the longer the turnaround time will be for your commission. Half upfront and half on completion is also acceptable.
All fees and transfer-related expenses are included in your quote during discussions. I want to be very transparent about this, no surprise costs on the invoice!
Refunds may be requested at any time before final work delivery. Your total refund amount will be calculated based on amount of completed progress on your commission, and full refunds are available only before any work has been started.
privacy policy uwu
revised nov 20/19
This section is here just to ensure you that any data being collected on this website is limited only to the information necessary to access it, including system logs, diagnostic data, web browser versions, and IP addresses. This information is cached server-side and I do not share it with any third parties. I take online privacy and security very seriously!
I use the information you provide me during the commission ordering process solely to contact you and create and send invoices to you. No other information is collected or stored. Check out the privacy policy section for PayPal or whichever payment gateway/invoicing solution we use to fulfill your order for concerns pertaining to their usage of your data.
None of the data you provide me with is used for marketing purposes.
Privacy Policy is subject to change at my discretion. By viewing this website or using my services, you acknowledge that you understand your duty to periodically review this section to ensure you’re up to date on any changes made.
=^w^=
Now that all that’s out of the way, let’s get some art made for ya! :D
Contact me at any of the links below to get started.